Our Terms & Conditions

These terms and conditions are for the benefit of you as the client and us as the Practitioner.  Please take some time to familiarise yourself with them.  We would be happy to field any questions you might have.

We reserve the right to amend these Terms and Conditions at any time without prior notice.

We at The Hypnotherapy Specialists rely on your honesty and openness at all times when discussing your past and present histories. Its purpose is solely so that we can accurately gauge and alter therapy accordingly to give you the maximum benefit.

By booking and attending a treatment with us it is taken as proof that you have read, understood and agree with the Terms and Conditions detailed here.

Your appointments: 

Cancellation of scheduled appointments requires an advance notice of at least 1 working day.  Cancellations can be made by telephone, email or text (not via Facebook or Twitter or other social networking site).   

If you miss a scheduled appointment and did not inform us at least 1 working day previously, you agree to pay the appointment charge in full. To book an appointment and to miss it means we cannot offer that time slot to someone else.

You agree to provide your Therapist comprehensive health and medical information to the best of your knowledge.  For our part, we agree to it being kept entirely confidential and in the understanding that it shall never be passed on to or read by any third party.  We will never share your information with anyone else.

I understand that Hypnotherapy, Hypnocoaching and all other related therapies offered by The Hypnotherapy Specialists are NOT a substitute for medical examination or medical care. You agree to honour all existing and future medical practitioner appointments as you see fit and/or as needed. You also agree to NOT stop any course of medication or treatment as prescribed by your local GP or other healthcare professional without first discussing this with them.

You agree to update your Therapist with information on any changes to any ongoing medical treatments as these changes may affect your Hypnotherapy treatments in some way.

You agree that any Hypnotherapy or treatment given by us should not be used in place of conventional medical care. Always consult your GP or a healthcare professional for medical attention and advice. Our Therapists are not qualified general medical practitioners and any views or opinions expressed on topics outside of their acknowledged training must not be acted upon before consulting your own GP or healthcare professional.

Anyone acting on behalf of The Hypnotherapy Specialists does not assume or accept responsibility for clients’ healthcare needs. Any therapies you may undertake are done so voluntarily by you on the understanding that you have read and abide by these Terms and Conditions.  As with any therapy, absolute guarantees cannot and are not given or implied.

You agree to attend your sessions with us free of drugs and alcohol, and that you will treat your Therapist with respect and take your treatment seriously.

How many sessions will I need?

On average our Principle Therapist Shaun would see his client 3 to 4 times, but sometimes more or less sessions are required, it depends on your motivation and desire to change. However, Hypnotherapy is an effective therapy and the Hypnotherapist will want to help you in the minimum number of sessions possible. You and the Hypnotherapist will review your progress so that at any time you can make a valued judgement about how the therapy is progressing.

How often will I need to see the Hypnotherapist?

This depends on the type of problem and on the progress made. The Hypnotherapist will usually see you once a week. However, some clients see the Hypnotherapist once a fortnight or even once a month depending on their circumstances.

We pride ourselves in sticking with you and would like you to stay with us, but you can of course leave your therapy at any time.  Leaving any agreed therapy plan will likely incur a cost on your part and is normally charged at 50% of the remaining fee would you have continued. This is because your face to face session is only part of the work our Therapist would have done, much more is done behind the scenes in preparation and planning; this incurs a cost on our part which is recoverable.

How much does it cost?

Sessions usually last an hour, but can last up to 2 hours  and are charged at a starting rate of £80 per hour.   Any changes to this fee will be discussed with you prior to commencing treatment.

For yours and our security we prefer payment in advance through electronic bank transfer but cheque or cash is also accepted.  Our transfer details will be sent to you once you have confirmed your appointment.  We regret we are currently not able to accept payment by credit/debit card.  Invoices can be provided upon request.

Assisted payments are available on arrangement.  We take pride in not allowing financial hardship to restrict necessary treatment. 

We work hard to treat you in the least number of sessions possible without compromising quality.  However, longer, intensive sessions can be arranged upon request and where special payment rates might apply.

Where will I be treated?

We are based around the Kent area and often travel further afield if needed.  

Most, but not all, of our therapy takes place in previously arranged clinic times at the Capel Morris Centre, Hall Road, Maidstone, Kent, ME20 7NL.  This centre is not owned by us and we take pride in using socially responsible locations to deliver our clinics and training events.  The centre is booked exclusively by us for your therapy session so you will not be disturbed or come across any other agency/person using the Centre at the time of your appointment.

Training with us

The following terms and conditions apply to all training courses.

Booking price

The Hypnotherapy Specialists, Forward Motion and shaunmaloney.com agree make the commitment that the price you see advertised is what you pay, there are never any hidden extras.


Payment must be received in full prior to attending any training event run by us.

Our courses can be booked up 6 – 12 months in advance. For this reason we will strictly adhere to the Terms and Conditions and associated Cancellation Scale.

Any deposit paid is non-refundable and non-transferable. Should you fail to pay your full course fee on the due date of the invoice or prior to commencement of the course you will lose your deposit and unfortunately, your place will be released to another delegate.

We urge you to get in touch as soon as possible if, for any reason, you have to cancel an agreed booking.  Cancellations must be notified to us in writing.  The Cancellation Scale set out below will apply :

Less than 4 calendar weeks 100%

Less than 3 calendar months 75%

More than 3 calendar months 50%

Quite often we are asked to run training events at shorter notice.  If this is the case, then the above Cancellation Scale will not apply and a flat rate of 50% of the cost of the full course price will be applicable should you cancel within 4 weeks from the start date.

Cancellation by us

Any cancellation of a programme, seminar or event by us with no rescheduled date(s) offered will result in a refund being made in full.

Any cancellations of a programme by us with rescheduled dates, you will be given the option to attend the new dates or receive a refund in full.